Consulting Services
Küster Design partners exclusively with independent hospitality properties to create distinctive guest experiences that drive loyalty, command premium rates, and strengthen brand identity. Founded in 2002 by James Kuester, we combine design expertise with strategic business consulting to help boutique properties stand apart in an increasingly competitive market.
Our Approach
We believe that memorable guest experiences begin with thoughtful design that authentically expresses your property’s unique character while optimizing operational efficiency. Our specialized services blend aesthetic vision with practical business insights—ensuring your design investments translate directly to improved guest satisfaction and stronger financial performance.
Our Services
Guest Experience Design Consulting Comprehensive property assessments that identify opportunities to enhance guest journeys through strategic design interventions. Our signature “Design Critique” service provides actionable recommendations prioritized for maximum impact.
Guest Intelligence Gathering Innovative “Wine & Why” sessions that capture authentic guest feedback through curated social experiences, revealing insights that traditional surveys miss.
Interior Design for Independent Properties Full-service design solutions that transform spaces into Instagram-worthy destinations while supporting your operational needs and business goals.
Brand Expression Through Design Strategic design consulting that ensures every touchpoint in your guest experience reinforces your unique brand story.
Our Clients
We work exclusively with owners and managers of independent hospitality businesses who value distinctive character over cookie-cutter experiences. Our portfolio includes boutique inns, small luxury hotels, destination spas, wine tasting rooms, and other experience-focused properties that seek to create meaningful connections with their guests. Partner with Küster Design to transform your property into a destination that guests remember, recommend, and return to again and again.
Contact
Do you have questions, comments, or concerns? The team at Küster Design wants to hear from you. Use the calendar to schedule a time to chat with us.
