Design Critique
You know your property. That’s exactly why you can’t see it the way your guests do.
Every day, small design decisions — sightlines, signage, lighting, the path from parking to check-in — are quietly
shaping how guests feel about your property before they’ve said a word to your staff. Most owners never get an
honest read on what those decisions are actually communicating.
We don’t just walk through — we stay. Sleeping in the beds, using the bathrooms, following the same path your
guests follow from parking to checkout. You can’t critique an experience you haven’t had.
A Design Critique gives you that read
We walk your property with a single question in mind: where is the gap between the experience you intend and the one guests are actually having? Then we tell you, specifically, what’s closing that gap and what’s widening it.
What you get
- An overnight stay at your property, experienced exactly as your guests experience it
- A structured walkthrough from arrival to checkout, evaluated through a guest-experience lens
- A written report identifying specific design gaps and their business impact
- Prioritized, actionable recommendations — no renovation required for most of them
- A conversation to walk through findings and answer questions
This isn’t a vague style consultation. It’s a targeted diagnostic, built for owners who want clarity before they commit budget to a bigger project — or who suspect the fix is smaller than they think.
Investment: $2,900
Contact
Do you have questions, comments, or concerns? The team at Küster Design wants to hear from you. Use the calendar to schedule a time to chat with us.
